Privacy Policy - Legal Info


The website (the “Site”) is owned and operated by the FAMILY ENTERPRISE FOUNDATION (hereinafter “FEF”). Access to our Site and use of its content are subject to the legal terms and conditions outlined below (hereinafter, the “Terms and Conditions”). Please read these Terms and Conditions carefully before using our Site. By using our Site you acknowledge and accept all Terms and Conditions included in this document. If you do not agree with the Terms and Conditions, you may not use our Site.

Community Partners

FEF is part of a broader community of organizations in the family business space that includes Family Enterprise Canada the FEA Program (hereinafter "Community Partners"). To make your experience on our Site and in our community as seamless as possible, FEF may share your contact information with our Community Partners to provide you with opportunities to learn, connect or participate. We will never sell or otherwise distribute your contact information.

Personal Use of our Website and its Content

FEF grants you a license to navigate our Site through a web browser, for your personal use. As such, you may download pages and documents on your personal computer and print (but not publish or otherwise reproduce) any of the pages of our Site, for your convenience. No part of our Site or the publications published herein may be otherwise reproduced, stored in a retrieval system, used in any other document, or transmitted in any form or by any means (whether they be electronic, mechanical, photocopying, recording, or otherwise) without FEF’s express permission.

Certain services provided through our Site may allow you to download certain forms of content, including computer files and/or data. As the case may be, this content is made available to you by FEF or third parties subject to these Terms and Conditions and the other terms and conditions that may be presented at the time of registration or download. You further agree that FEF, including its partners, will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with your use of, or reliance on, the content obtained from our Site. Certain services provided through our Site may require that we collect certain registration data from you. As the case may be, in consideration of your use of such services, you agree: (a) to provide true, accurate, current and complete information (“Registration Data”); (b) to maintain and promptly update the Registration Data to keep it true, accurate, current and complete; (c) that if you provide any information that is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account, your registration or your use of our Site or its services.


All content on our Site is provided on an “as is” and “as available” basis. FEF disclaims, and you hereby waive, any and all warranties and liabilities of FEF, whether express or implied, arising by operation of law or otherwise, with respect to our Site or any other internet site linked to our Site and any content on our Site or any other internet site linked to our Site, including, but not limited to, any: implied warranty of merchantability or fitness for a particular purpose; implied warranty of non-infringement; and by your use of this Site, you waive all these warranties and you shall indemnify and save harmless FEF from and against any claim, such as any civil or contractual liability claims. Without limiting the foregoing, you acknowledge that FEF does not represent or warrant that our Site will be accessible without interruption or that our Site or the server that supports our Site available are free from errors, defects, design flaws or omissions or from viruses or other harmful components.

FEF will not be liable for any imprecision, inaccuracy or omission or for any damages that may result, notably from the intrusion of a third party who modified information on our Site; or has blocked access to it. FEF does not warrant the accuracy, integrity or completeness of the content provided in this internet site, including any advice or other similar information obtained by you from us or through our Site. FEF does not make any representation that the content provided is applicable or appropriate for use in locations outside of Canada.

Our Site may provide access to certain information provided or prepared by third parties related to various professional fields (the “Professional Information”). As the case may be, the Professional Information is provided for educational purpose only and should not be interpreted as advice or recommendations for a specific course of action. Use of our Site does not replace consultations with a qualified professional. In addition, while the Professional Information is frequently updated, this information may change from time to time and therefore such information may be out of date. You agree that all risk associated with the use of, or reliance on, any of the Professional Information rests with you. You further agree that FEF, including its partners, will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with your use of, or reliance on, any such Professional Information.

Limitations of Liability

In no event shall FEF, its directors, officers, employees, affiliates, successors or assigns or other representatives be liable, whether in contract, warranty, tort (including negligence-whether active, passive or imputed), product liability, strict liability or other theory, to you or any other person for any damages (including, without limitation, any direct, indirect, incidental, special, exemplary, punitive or consequential damages) arising out of or in connection with any use of, inability to use, or results of use of our Site or any content on our Site even if FEF or its representative have been advised of the possibility of such damages. If any portion of the foregoing limitation is found to be invalid or unenforceable for any reason, then FEF total liability to you shall in no event exceed ten Canadian dollars (CDN$10.00). Some jurisdictions prohibit the exclusion or limitation of liability for certain types of damages, in which case the above limitation may not apply to you.


You shall indemnify and save harmless FEF, its officers, directors, employees, affiliates, partners, service providers, consultants, representatives and agents from and against any claim, cause of action or demand, including, but not limited to, reasonable legal, accounting and other professional fees brought as a result of: (a) your access or your use of our Site; (b) your breach of these Terms and Conditions; and (c) your use or reliance on, or publication, communication or distribution of anything on or from FEF or through the Site. You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right, at our own cost and expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Online Shopping

In order to purchase products or services through our Site, you must have the age of majority in your province/territory of residence and you must agree to pay for all charges incurred through your account, in the event that you make purchases of products or services through our Site. Furthermore, any product or service ordered or purchased from our Site may only be ordered or purchased for non-commercial and lawful purposes and any other use is not permitted. In addition to any other rights or remedies, FEF may, in its sole discretion and without any limitation of liability, restrict or terminate your access to any part of our Site at any time.

Prices of our Products & Services

All prices listed on our Site are in American dollars and do not include any taxes or shipping fees when applicable. Shipping fees include a certain preparation and handling fee, plus a postage fee. They are comprised of a fixed amount and of a variable amount related to the number of purchased items. The geographical zone where the customer lives and the shipping method can also modify the shipping fees. Shipping fees will be charged for every order of items. It is therefore advised to combine all your items under one order. The total amount of your order is to be paid in full and in one payment at the same time as the order. Any international shipping may have customs and local taxes to be paid by the purchaser.

As the case may be, any prices indicated on our Site in a currency other than American dollars, are based on an approximate exchange rate with a currency chosen by you, and displayed for your convenience only. If need be, the actual exchange rate applicable to your purchases through our Site will be the actual rate applied by the issuing institution of your credit card on the date of your purchase.

Account Name and Password

You might require an account name and a password in order to avail yourself of certain activities on our Site. As the case may be, it is solely your responsibility to keep your account information and password secure. You must not disclose your password to anyone. You agree to notify FEF immediately of any unauthorized use of your account. FEF disclaims all liability arising from or related to your failure to keep your account name and password secure.

Privacy Policy

All information regarding purchasers of our products & services and donors is kept in the strictest confidence by the Foundation. It will not be sold or traded, and will not be disclosed to anyone except the Foundation, and its employees, authorized agents, officers and directors, and affiliates. The information will only be used to further enhance the mission of the Foundation in our development efforts.

We strictly protect the security of your personal information and honour your choice for its intended use. We take all possible measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. You may access your personal information at any time to ensure that it is correct and current, or to edit it if you so desire.

Any information you provide during enrolment or registration is protected by our Privacy Policy. You acknowledge that FEF has the right, but no obligation to monitor its Site and Site usage by users from time to time, and to disclose any information required by law, regulations, or authorities for the purpose of properly operating the Site and its services or protecting FEF or its users in accordance with this Privacy Policy and any pertinent privacy protection laws.

FEF seeks to protect the confidentiality of your personal information. This information will not be disclosed to any party outside FEF without your consent, except, if necessary, to the Web host and, if applicable, the company tasked with managing orders received through the Site. FEF has put in place a technical and organizational structure designed to ensure the security and confidentiality of files containing personal data collected through the Site. However, FEF cannot control all risks related to Internet usage, and we draw your attention to the existence of potential risks.

Even so, if you purchase products or services via our Site, we guarantee that all your transactions will be reasonably secure. The information transmitted is encrypted and cannot be read during transfer to your financial institution. You may safely enter your name, complete address, and credit card number, as required.

You acknowledge that if a third-party provider to FEF (e.g., a Web host provider) is located abroad, your personal information may be processed and stored outside Canada, and that the governments, courts, or authorities in the foreign country could gain access to your personal information. You acknowledge and agree that this paragraph serves as your written notice and consent to the collection, use, and disclosure of your personal information as described above.

Periodic e-mails, including information on the Family Enterprise Foundation’s services or upcoming events, may be sent to you if you supply us with your e-mail address online. If you do not wish to receive these e-mails, please let us know by sending a message to the Family Enterprise Foundation.

Periodic mailings on the Family Enterprise Foundation’s products & services or upcoming events may be sent to you if you provide us with your postal address. If you do not wish to receive these mailings please let us know by sending an e-mail to

Persons who supply telephone numbers online may receive telephone contact from us or our affiliates. If you do not wish to receive these telephone calls, please contact the Foundation.

Our web site may contain links to other web sites. Upon entering other sites, you are subject to the privacy and security policies of those sites. This policy identifies the privacy practices of the Family Enterprise Foundation web site only. All personal data provided by our web site visitors, purchasers of our products & services, and donors is secure information. In order to prevent unauthorized access and ensure the proper use of information, we have developed electronic and managerial procedures to secure information provided online.

Security of your Personal Information

The Family Enterprise Foundation strictly protects the security of your Personal Information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your User ID and Password, so do not share these with others.


Be advised that our Site may be interrupted at any time for updates or for security or technical purposes.

Our site may send small bits of data (“cookies”) to your computer while you browse our Site. These cookies are files that help you navigate during a session and are required for online purchases or consultations. We remind you that you may configure your browser not to accept cookies, but in doing so you may experience difficulties using our Site.

Applicable laws

The Terms of Use of our Site, including any orders placed or purchases made through our Site, are governed by the laws of Quebec and Canadian laws in effect in this province. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

You are responsible for reviewing the Terms of Use each time you use our Site insofar as we reserve the right to modify them at our sole discretion without prior notice.

Registration to virtual learning education

Each user registering to a FEF virtual learning education must use his or her username and password for his or her own educational activities only. The username and password cannot be shared with others, and the virtual learning education cannot be commercialized by the registered user or used in any other way than for the function and purpose it serves.