Engaging the Process

Listen to Christine as she explains the importance of engaging family members in the decision making processes. As members are able to make decisions in the business, they ultimately become more motivated and committed to the success of the business.

You engage them in the conversation, you try first to train them to understand the business, and you engage them in working toward the common vision, for instance. Or, another thing that fair process is about is about creating clear rules, so you would create rules for appointment of board members, because it’s one of the responsibilities of owners to appoint the board. So you would have clear policies and rules that you would apply so that instead of monarchy you go towards, not really a democracy but at least a meritocracy. I think that’s one of the big changes that we see in ownership and one of the big benefits of fair process that by engaging family members in the decision making processes we actually make them much more motivated and engaged toward the success of the business.